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Vending Opportunity
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Shipping:
For internet orders and orders by phone it typically takes 7-14 business days to arrive at your location. All orders are delivered to the front door and must be signed for; otherwise the carrier is not permitted to deliver your order and delivery may be delayed. Upon receipt and approved payment, we will ship out within 3 business days, assuming that we are not experiencing a backorder. After we ship your items, you will receive an email attachment which will include the freight company’s web site link along with your tracking number. This tracking number may not be active in the freight company’s online tracking system for up to 3 days from the invoice date. For assistance with your tracking information, please call 631-750-5988. This shipping time frame does not apply to VIP packages. Please read your Business Opportunity Package Agreement for more details.

Back Order Items:
Due to the popularity of our massage chairs, we often experience backorders and sometimes your shipment may be delayed for longer than we originally anticipated. If this occurs, we will keep you updated to the status and approximate ship date.

Our Warranty (1 Year):

Subject to limitations set forth herein: If during the One (1) YEAR period commencing on the date of delivery to the original owner, any defect that may occur covered under this Limited Warranty (see limitation section below), TheBackRubber.com will provide replacement parts without charge. Please note: This is a replacement part warranty only. Service is not covered under any circumstances. All defective parts must be sent to our facility located at: 1180-3 Lincoln Ave, Holbrook, NY 11741 for inspection prior to us shipping your replacement parts.

Limitations: (A) This Limited Warranty shall be void if at the sole discretion of TheBackRubber.com if the defect was caused by accident, misuse and improper or unauthorized service, alteration or tampering. In addition this Limited Warranty does not cover upholstery or coverings defective due to the above listed circumstances. (B) The Limited Warranty does not include costs for unnecessary service calls, including costs for in home service solely for the purpose of educating the customer about the product. This warranty is non-transferable.


Our Privacy Commitment:

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used on TheBackRubber.com website.

The Information We Collect
TheBackRubber.com
will NEVER sell or give any of your personal information to any other person or company. Any of your information is for our use only.

How We Use The Information
We may use this information you provide to us to fulfill your requests for our products and special offerings that we believe may be of interest to you. We sometimes use this information to communicate with you, such as to notify you when we have special offers or new products. We also use this information that you provide about others to enable us to send them a gift certificate, our special offers or our new products.

Our Commitment To Security
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.

How You Can Access Or Correct Your Information
Step 1) You will have to register your information into our website.
Step 2) You will need to sign on to the website.
Step 3) Once you are signed on you can go into Update Profile at anytime to access or correct your personal information.

How To Contact Us
If you have any questions or concerns about TheBackRubber.com website's online privacy policy or its implementation you may email us by clicking here.

 
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